Terms and Conditions

2. Purpose and nature of the website

The website presents A&K, its approach, its products, and its web development services, and provides channels for requesting information. Its content is general, informational, and commercial in nature.

Published information does not by itself constitute a contractual offer, professional advice, or a guarantee that a product is suitable for a particular need. Any engagement requires the specific terms agreed by the parties.

3. Access and lawful use

Access to the corporate website is open and does not require an account. Users agree to use it lawfully and respectfully, without harming its operation, security, content, or the rights of A&K or third parties.

• Do not attempt to access systems, areas, code, or restricted information without authorisation.
• Do not introduce malicious code, automate abusive requests, or interfere with website availability.
• Do not use content to impersonate A&K, mislead others, or infringe third-party rights.
• Do not send unlawful, deceptive, or unnecessarily sensitive content through the contact channels.

4. A&K and its products

Loyalty and Win and POS / Inventory are independent solutions developed by A&K. They may complement a merchant’s operations, but neither requires the other to function, and these terms do not imply that they share a database, backend, or infrastructure.

A product’s presentation on this website does not replace its contracting, licensing, use, support, or privacy terms. When visiting a product website, users should review the specific documentation available there.

5. Intellectual property

The trademarks, names, visual identity, design, texts, graphics, software, and other original website content belong to A&K or are used with authorisation, as applicable, and are protected by relevant law.

Access to the website does not transfer intellectual property rights. Content may be viewed for informational purposes. Any reproduction, modification, distribution, exploitation, or use beyond statutory exceptions requires prior authorisation from the relevant rights holder.

6. Third-party links and services

The website includes links to Loyalty and Win, POS / Inventory, WhatsApp, and email applications. Links are provided to facilitate access or contact and do not mean A&K continuously controls each external service’s availability, security, content, or independent processing activities.

Once a visitor leaves the corporate domain, the destination’s terms and policies apply. Users should review them before using the relevant service.

7. Availability and changes

A&K seeks to keep information clear and current, but may modify, correct, suspend, or remove website content and features when necessary. Uninterrupted availability and absolute freedom from errors are not guaranteed.

Interruptions may result from maintenance, technical faults, third-party networks, security events, or other circumstances. Where reasonable, A&K will seek to correct material errors identified in its content or operation.

8. Liability

Users evaluate the website’s general information at their own discretion and should obtain specific advice when a decision requires it. A&K is not responsible for decisions made solely on general content or for independent actions of external services beyond its reasonable control.

A&K remains responsible where and to the extent required by applicable law. No provision of these terms seeks to exclude liability that cannot lawfully be limited or to affect non-waivable consumer or user rights.

9. Privacy and personal data

Personal data processing associated with the corporate website is described in A&K’s Privacy Policy. Products and external services may apply their own policies based on their operations.

10. Governing law

These terms are interpreted under applicable Chilean law. Any dispute will be submitted to the competent authorities or courts determined by law, without creating through this document a waiver of rights or an exclusive jurisdiction that requires a specific agreement or review.

11. Contact

For questions about the website or these terms, contact A&K through the current channels:

12. Updates to these terms

A&K may update these terms to reflect changes to the website, published information, or applicable law. The current version will be identified by its last-updated date. Material changes will be communicated by a reasonable method appropriate to their nature.